Google Voice has recently reintroduced the three-way calling feature, a service that was previously available before its removal in 2018. However, the catch is that this new functionality is restricted to paid Workspace users and SIP Link accounts.
For regular users of the free version of Google Voice, one-on-one calls remain the only option, keeping the feature somewhat exclusive. Despite its long-standing presence in the market, Google Voice has faced criticism for lacking essential updates, particularly support for RCS messaging.
Users have expressed a desire for modern features, but significant updates have been infrequent. The reintroduction of three-way calling might not fulfill those desires entirely, but it does signal a change, however limited it may be.
The recent update also comes with a refreshed call interface that improves the overall user experience, even for those who won’t benefit from the new add-caller functionality. While free users may feel left out of this feature, the updated design is a welcome enhancement to an application that has often seemed neglected.
In conclusion, while the return of three-way calling is a step forward, it emphasizes the ongoing disparity between free and paid services within Google Voice. Free users will have to continue waiting for more substantial updates, like the much-anticipated RCS support.
For now, though, the improvements in interface and the introduction of conference calling for Workspace users represent a minor victory amidst the ongoing evolution of Google Voice.
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